Compliance, Trust & Safety
We take age assurance, content safety, and our legal obligations seriously. The policies below set out how we operate and how you can reach us.
Nastia is a closed, private service: each user creates a private AI companion for their own personal use. There is no public feed, no public profiles, and no sharing of content between users. All imagery and video are generated by AI. Image and video uploads are disabled, and prompts naming public figures are refused.
Terms, privacy & billing
Terms of Service
The rules governing your use of Nastia, including our content and conduct policies.
Privacy Policy
What data we collect, how we use it, and the rights you have over it.
Digital Fulfillment & Refund Policy
How digital purchases are delivered, our refund and cancellation terms, and how we handle billing disputes.
Age assurance
Content safety
Child Safety Policy
Our zero-tolerance policy for content that sexualizes minors, our safeguards, and reporting.
Anti-Trafficking & Exploitation Policy
Our zero-tolerance stance on human trafficking, sex trafficking, and commercial sexual exploitation, and the controls that prevent misuse of the Service.
Synthetic Media & Deepfake Policy
Our prohibition on non-consensual and deceptive deepfakes of real people, and the controls that prevent reproducing a real person's likeness.
18 U.S.C. 2257 Compliance Statement
Record-keeping statement. All content is AI-generated and does not depict real persons.
Reports & complaints
Complaint Policy
How to file a complaint and how we investigate and resolve it, including illegal content and card-scheme matters.
Content Take-Down Policy
How to report content and request its removal, including intimate images and deepfakes (removed within 48 hours), likeness, impersonation, and IP claims.
DMCA / Copyright Policy
How to submit a DMCA copyright takedown notice, the counter-notification process, and our repeat-infringer policy.
For anything not covered here, visit our Help Center.